I gave blood yesterday for the first time in over 20 years.
Embarrassing, really.
My last experience was in high school and I remember not feeling too well afterwards. As a result, the effort was tagged a "no go" moving forward (excuse number 8 according to the Red Cross). How pathetic. (not a hint of malaise two decades later)
For the last couple years, the thought of giving returned but I was always "too busy" to help (excuse number 2).
As I sat answering my health history questions and getting my "mini physical", Cathy, my screener, asked what prompted my visit.
"It’s been on my mind recently and then I saw a sign for it in church yesterday. For whatever reason, I finally decided to actually do it again."
"Do you know your blood type?" Cathy asked.
"I think it’s O negative if I remember correctly."
"O can be used by everyone — it’s the universal type," she informed me. "And O negative can be used by babies if it’s CMV-free."
It was an instant connection for me.
In over 20 years of being eligible to give blood, I’ve done it twice. I could have done it over 100 times. According to America’s Blood Centers this means I could have helped to save more than 300 lives (rather than 6).
Moving forward, I’ll be giving every 56 days as allowed.
If you’ve been giving regularly, thanks for picking up my slack. If you’ve been thinking about it, stop. Do it.
business mind: Leaving, I asked Cathy if she was trained to tell all new donors (or 20 year interval donors) how their donation might specifically help others (and how those others might be babies).
She said, "I don’t think so. It’s just something I do sometimes."
Assuming I live a healthy 40 years more (I’m optimistic), her added benefit discussion (her extra effort) will likely reap a couple hundred more pints from me alone in my lifetime.
If the blood services personnel training doesn’t include this added customer care step as a formal part of the screening process, I suggest they implement it as soon as they can. Imagine the impact of even 10 Cathys doing the same thing each day.
Is there something similar in your world?
(nice work, Cathy)